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Content moderation jobs for social networks are still terrible


The Verge’s Casey Newton has a harrowing story out about the pitiful conditions that contract workers tasked with moderating content on Facebook have to deal with on a daily basis. It’s not the first such investigative piece on this topic, and perhaps that’s what worries me the most. One of the reports on the horrific nature of this job came from Wired’s Adrian Chen back in 2014, who tracked contractors working on behalf of US-based companies like Facebook to a content moderation firm in the Philippines. The people working there were instructed to look through hundreds of posts a day,…

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