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Why Google Duplex might make my design job redundant


A year ago, Google blew the world away with Duplex, an AI assistant that can make phone calls for you. The demo went viral and raised a lot of ethical and philosophical questions. Last month, Google announced an update for Duplex: it can now use websites for you. This announcement might not have been as controversial as last year’s, but I believe it is a transformative step towards the future of user interfaces. To understand why, let’s have a quick look back at the history of human-computer interaction (HCI). From the command line interface to AI Ever since they were…

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