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3 ways ‘algorithmic management’ makes work more stressful and less satisfying


If you think your manager treats you unfairly, the thought might have crossed your mind that replacing said boss with an unbiased machine that rewards performance based on objective data is a path to workplace happiness. But as appealing as that may sound, you’d be wrong. Our review of 45 studies on machines as managers shows we hate being slaves to algorithms (perhaps even more than we hate being slaves to annoying people). Algorithmic management — in which decisions about assigning tasks to workers are automated — is most often associated with the gig economy. Platforms such as Uber were…

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