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Here’s how you move customer experience to self-service


Did you know Growth Quarters is taking the stage this fall? Together with an amazing line-up of experts, we will share key insights into entrepreneurship during TNW Conference 2021. Secure your ticket now! It is in human nature to try automating repetitive tasks, look for tools that make them more productive, and optimize work to save time… but how? The sales systems my team created have to process hundreds of thousands of orders per month, and more than 99% of these orders are fully self-service, meaning that there has been absolutely no sales team touch before the order was placed…

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